THE WATER DAMAGE PROS NC

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ExcellentThe Water Damage Pros Raleigh NC5.0★★★★★ Based on 114 reviews fromSee all reviews review us onNikki Tomm ★★★★★ Very honest company! They weren't able to help me with my specific project, but they sprayed my walls to contain the mold until I can find someone who can.Response from the ownerHi Nikki,Thank you for your feedback! We’re glad we could provide some assistance and help address the situation. Supporting our customers in any way we can is always important to us.Wishing you the best as you move forward with your project. Cynthia Dubrouillet ★★★★★ Responded quickly to my flooded kitchen. Documented and photographed for insurance claim quickly. Saved my kitchen from suffering way more damage. Excellent!!!Response from the ownerHi Cynthia,Thank you for sharing your experience! We’re so glad we could respond quickly to the water damage in your kitchen and assist with the insurance documentation. Preventing further damage and ensuring a smooth process is always our goal.Don’t hesitate to reach out if you ever need help in the future. We appreciate your trust in us! Sharon Maddox ★★★★★ I contacted Water Damage Pros the day my house was flooded, and they arrived within an hour to begin the cleanup. For the next several days, the team was there daily to remove the damaged flooring and walls, and ensure that the structure was dried and treated to prevent mold. They were also available if I had any questions about this process. I was very impressed with their knowledge and professionalism. Having an event like this is traumatizing enough, so it was such a relief to have Water Damage Pros handle this so quickly and efficiently!Response from the ownerHi Sharon,Thank you for your kind review! We’re glad we could respond quickly to address the water damage in your home and help with the cleanup, drying, and mold prevention process. Our team is dedicated to providing efficient and professional water damage restoration services, and it means a lot to know we made this difficult time easier for you.If you ever need help in the future, we’re here for you. Thanks for choosing us! Eric Stice ★★★★★ came right out, kept me informed, and took care of what we needed them to do.Response from the ownerHi Eric,Thank you for your feedback! We’re glad we could respond quickly, keep you informed, and address your needs effectively. Your satisfaction is our top priority, and it’s great to know we met your expectations. Don’t hesitate to reach out if you need anything else!Thanks again for choosing us! Jareb McClain ★★★★★ Great service. This was an unusually good company to work with. Amidst rampant mismanagement and problems in our country, this group Water Damage Pros Raleigh stands out as one whom I could count on and feel good about at the end of the day. Kudos to Steve and the crew! 100%Response from the ownerHi Jareb,Thank you for your incredible feedback! It means so much to us to hear that we stood out and provided a service you could rely on. We’re proud of our team’s commitment to excellence, and we’re thrilled we could leave you with a positive experience. If you ever need assistance again, don’t hesitate to reach out.Thanks for your trust and kind words! Luz M. Alva-Bullock ★★★★★ After the recent storms, we discovered water damage in our home and reached out to Water Damage Pros. To our relief, Steve was on-site within the hour of our call, promptly assessing the damage with impressive expertise. He clearly explained the next steps and even recommended a trusted contractor and roofer to ensure the job would be completed properly.The very next morning his team arrived, and their professionalism was apparent from the start. They were punctual, professional, communicative and incredibly thorough in every aspect of their work. Jose, the team supervisor, provided excellent oversight, making us feel secure and well-informed throughout the process. Water Damage Pros turned a stressful situation into a smooth experience, and we cannot recommend them highly enough.Response from the ownerHi Luz,Thank you for sharing such a thoughtful and detailed review! We’re so glad we could assist you promptly after the storm and help make a stressful situation more manageable. It’s wonderful to hear that Steve and Jose, along with the team, exceeded your expectations with their expertise, professionalism, and communication. We pride ourselves on providing reliable and thorough service, and your kind words affirm our commitment to our clients.If you ever need assistance again, please don’t hesitate to reach out. Thank you for trusting us and for your recommendation! Drew Daley ★★★★★ The company was quick to respond to calls for service, did a thorough job, explaining all the steps in the process. The price was fair and communicated up front. I would recommend them for your water mitigation needs.Response from the ownerHi Drew,Thank you for your kind words and feedback! We’re so glad to hear that our team was responsive, thorough, and transparent throughout the process. Clear communication and fair pricing are important to us, and it’s great to know we met your expectations. Your recommendation means a lot, and we’re here anytime you need us.Thanks again for trusting us! Belinda Dye ★★★★★ They were able to start the job on time. There were different crews but all were professional and explained the process as they went. I feel totally dry and mold free.Response from the ownerHi Belinda,Thank you for sharing your experience! We’re glad we could start the job on time and that every crew member provided professional and clear communication throughout the process. Knowing you feel dry and mold-free is exactly the outcome we strive for. If you ever need assistance again, we’re always here to help.Thanks for choosing us!