Frequently Asked Questions

FAQ About Water Damage Restoration in Raleigh

Before calling anyone, shut the water main if you can. Then there are 3 phone phones calls you should make in no particular order:

  1. A Plumber
  2. Water Mitigation Company
  3. Your Insurance Provider

If you have any material in your home that might possibly be wet such as drywall, or any type of floor that is wet you will want to contact a water damage restoration company to come out and start immediately to mitigate the damage.

A structural engineering firm can determine the safety of your home after a thorough inspection to the damaged structure.

File a claim with your insurance and contact a restoration company that specializes in fire and smoke cleanup services.

Before calling anyone, shut the water main if you can. Then there are 3 phone phones calls you should make in no particular order:

  1. A Plumber
  2. Water Mitigation Company
  3. Your Insurance Provider

If you have any material in your home that might possibly be wet such as drywall, or any type of floor that is wet you will want to contact a water damage restoration company to come out and start immediately to mitigate the damage.

It depends on your state and insurance policy, which varies. If you have flooding in your home it’s important to get mitigation done, regardless of coverage, to to cut down on secondary damages and costs in the long run.

We are on call 24/7 and can be on site within about 30 minutes to start the cleanup process. We will clean, sanitize, and remove destroyed material, stopping the sewage from doing more damage. Our quick response time can save you time and money in the long run.

Raw sewage is a biohazard and is harmful to your health. Unless you are a trained professional, you should not attempt to handle raw sewage on your own.

Possibly, it depends on your specific policy. It would be best to ask your insurance agent.

Call a mitigation company too come asses the damage, possibly help stop the source and clean up with biodegradable cleaning agents to minimize damage and sanitize any contaminated areas.

There are two types of sewage water damage. Overflow and backup. A sewage overflow is on the property side of the sewer line and are caused by soft clogs such as a toy or paper clogging the line, it can also be caused by tree roots. A sewage backup is on the city side of the sewer line that can be caused by many different reasons such as from tree roots or collapsed or break in the line, city sewer plant overload.

Our Service Area Includes