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ExcellentThe Water Damage Pros Raleigh NC5.0★★★★★ Based on 117 reviews fromSee all reviews review us onFeng Gong ★★★★★ It’s right the night before New Year’s Eve when we have the water emergency. I called the team with no hope someone will show up so late at night before holiday. But they show up one hour later and put everything in control. No damage can be observed four days later. It’s pleasure to work with them.Response from the ownerHi Feng,Thank you for sharing your experience! We know how urgent water damage emergencies can be, especially right before a holiday, and we’re glad our team could respond quickly to start the restoration process. Preventing further damage and ensuring a smooth recovery is always our priority, and we’re happy to hear everything was back to normal in just a few days.We appreciate your trust and are always here for any future water damage restoration needs! David Gal ★★★★★ Exceptional Service & True Professionals !!I had a major water damage issue at my home, and Steve from The Water Damage Pros Raleigh came to the rescue. From the start, Steve was professional, knowledgeable, and incredibly responsive. He took the time to explain every step of the process and made sure I understood my options.The team worked efficiently and handled everything with precision, ensuring my home was thoroughly dried and restored properly. What stood out the most was Steve’s commitment to customer service—he was always available to answer questions, went above and beyond to make sure I was satisfied, and even helped me navigate the insurance process.Beyond their expertise, what truly set Steve apart was his customer-first approach. He treated my home with the utmost care and always took the time to address my concerns, ensuring I felt confident and reassured throughout.I Highly recommend Steve and The Water Damage Pros Raleigh to anyone in need of reliable, professional, and compassionate service. They exceeded my expectations in every way!Response from the ownerHi David,Thank you for your thoughtful review! We’re so glad Steve and the team could provide the expertise and support you needed during your water damage restoration. Customer service is at the heart of what we do, and it’s great to know we could make the process smooth and stress-free for you.We truly appreciate your recommendation and are always here if you need anything in the future! Nikki Tomm ★★★★★ Very honest company! They weren't able to help me with my specific project, but they sprayed my walls to contain the mold until I can find someone who can.Response from the ownerHi Nikki,Thank you for your feedback! We’re glad we could provide some assistance and help address the situation. Supporting our customers in any way we can is always important to us.Wishing you the best as you move forward with your project. Cynthia Dubrouillet ★★★★★ Responded quickly to my flooded kitchen. Documented and photographed for insurance claim quickly. Saved my kitchen from suffering way more damage. Excellent!!!Response from the ownerHi Cynthia,Thank you for sharing your experience! We’re so glad we could respond quickly to the water damage in your kitchen and assist with the insurance documentation. Preventing further damage and ensuring a smooth process is always our goal.Don’t hesitate to reach out if you ever need help in the future. We appreciate your trust in us! Sharon Maddox ★★★★★ I contacted Water Damage Pros the day my house was flooded, and they arrived within an hour to begin the cleanup. For the next several days, the team was there daily to remove the damaged flooring and walls, and ensure that the structure was dried and treated to prevent mold. They were also available if I had any questions about this process. I was very impressed with their knowledge and professionalism. Having an event like this is traumatizing enough, so it was such a relief to have Water Damage Pros handle this so quickly and efficiently!Response from the ownerHi Sharon,Thank you for your kind review! We’re glad we could respond quickly to address the water damage in your home and help with the cleanup, drying, and mold prevention process. Our team is dedicated to providing efficient and professional water damage restoration services, and it means a lot to know we made this difficult time easier for you.If you ever need help in the future, we’re here for you. Thanks for choosing us! Eric Stice ★★★★★ came right out, kept me informed, and took care of what we needed them to do.Response from the ownerHi Eric,Thank you for your feedback! We’re glad we could respond quickly, keep you informed, and address your needs effectively. Your satisfaction is our top priority, and it’s great to know we met your expectations. Don’t hesitate to reach out if you need anything else!Thanks again for choosing us! Jareb McClain ★★★★★ Great service. This was an unusually good company to work with. Amidst rampant mismanagement and problems in our country, this group Water Damage Pros Raleigh stands out as one whom I could count on and feel good about at the end of the day. Kudos to Steve and the crew! 100%Response from the ownerHi Jareb,Thank you for your incredible feedback! It means so much to us to hear that we stood out and provided a service you could rely on. We’re proud of our team’s commitment to excellence, and we’re thrilled we could leave you with a positive experience. If you ever need assistance again, don’t hesitate to reach out.Thanks for your trust and kind words! Luz M. Alva-Bullock ★★★★★ After the recent storms, we discovered water damage in our home and reached out to Water Damage Pros. To our relief, Steve was on-site within the hour of our call, promptly assessing the damage with impressive expertise. He clearly explained the next steps and even recommended a trusted contractor and roofer to ensure the job would be completed properly.The very next morning his team arrived, and their professionalism was apparent from the start. They were punctual, professional, communicative and incredibly thorough in every aspect of their work. Jose, the team supervisor, provided excellent oversight, making us feel secure and well-informed throughout the process. Water Damage Pros turned a stressful situation into a smooth experience, and we cannot recommend them highly enough.Response from the ownerHi Luz,Thank you for sharing such a thoughtful and detailed review! We’re so glad we could assist you promptly after the storm and help make a stressful situation more manageable. It’s wonderful to hear that Steve and Jose, along with the team, exceeded your expectations with their expertise, professionalism, and communication. We pride ourselves on providing reliable and thorough service, and your kind words affirm our commitment to our clients.If you ever need assistance again, please don’t hesitate to reach out. Thank you for trusting us and for your recommendation!